Although management approval was fast-tracked, it still took a week. But once the Polytex team got the okay, the upgrade to Total Care Manager: Version 8 was completed within a few days. Even though many other hospital systems were still paralyzed, workwear management services were immediately back up and running to everyone’s great relief and satisfaction.
“As soon as I gave Polytex the okay to move to the cloud, I didn’t deal with the topic anymore,” Limor says. “It was all done by the Polytex technicians, and they let me know when I could start using the units again. I don’t know what they did behind the scenes, and to be honest, I don’t care. I only care that the system works. And it does.”
As Total Care Manager: Version 8 does not rely on the hospital‘s IT network, Hillel Yaffe‘s Polytex units are now protected from any future cyberattacks that target other hospital systems.